FAQs

1. How can I contact you?

You can reach us via email at babytalkusa@gmail.com. We strive to respond to all inquiries within 24 to 48 hours.

2. Where are your products shipped from?

Our products are shipped from various locations depending on the supplier. We ensure that all items are dispatched from reputable sources to maintain quality and efficiency in delivery.

3. Can I get a refund on my product?

Yes, we have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item.

4. How do I initiate a return?

To start a return, please contact us at babytalkusa@gmail.com. We will guide you through the return process.

5. What items are non-returnable?

Certain items cannot be returned, including perishable goods, custom products, and personal care items. If you have questions about a specific item, please contact us.

6. How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds are processed within 10 business days, though it may take additional time for your bank to post the refund.

7. Can I exchange my product?

The fastest way to exchange an item is to return the original product and make a separate purchase for the new item once the return is accepted.

8. What should I do if my item is damaged or defective?

Please inspect your order upon reception. If you find that the item is defective or damaged, contact us immediately at babytalkusa@gmail.com so we can address the issue promptly.

9. Do you offer international shipping?

Yes, we offer international shipping. Shipping times and costs may vary based on the destination. Please check our shipping policy for more details.

10. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment on our "Track Your Order" page